Refund policy

Look, we want you to actually love your gear. Life is already full of minor inconveniences; your order shouldn't be one of them. If something isn't right, we’ll handle it.

We’ve got you covered for (replacement or refund will be issued):

  • Our bad: We sent the wrong size, color, or design.

  • Manufacturer chaos: The item arrived damaged or defective.

All other returns (because decisions can get complicated):

  • Change of mind/wrong size etc: You have 30 days from delivery to  let us know - reach out to help@panic-club.com. We will advise you where to post the item, however, you will need to pay for the return cost of tracked shipping back to our US warehouse.  A valid tracking number must be provided once posted so we can track it back to our warehouse.
  • If an item is returned without informing us of the tracking number first no refund will be issued.

The Fine Print (The Low-Pressure Version):

  • The 30-Day Window: Just let us know within 30 days of your purchase.

  • The Condition: To keep things fair, items need to be unwashed and unworn.

  • Human Contact: Send an email to help@panic-club.com with your order number and a quick note about what’s wrong. You’ll reach an actual person, not a bot.


A Quick Heads-Up: We might update this policy as we grow, but we’ll always keep it reasonable. If you’re ever unsure about the current rules, just ask.

Pro-Tip for Longevity: To keep your apparel in peak condition, please follow the laundry guide (the one that says "cold water only"). Treating the fabric gently helps it stay as chill as you’re trying to be.